Welcome to San Luis Podiatry Group. As a new or established patient understanding the mechanics of how the office operates from billing your insurance to purchasing over the counter products is an important portion of your medical experience.

We have compiled information that will be important to you in the form of a “Financial Policy”. If you have any questions regarding the following information please do not hesitate to call the office.

Insurance

We are contracted providers for most major insurance plans, but that does not mean your insurance will pay for the services provided. On your behalf, we will bill your insurance company to determine insurance vs. patient responsibility. Please provide us with accurate billing information including your up to date insurance card(s). If your visit requires prior authorization, please provide all necessary authorization paperwork prior to your visit.

No insurance

If you are uninsured, we will do our best to keep your healthcare costs to a minimum by charging generally accepted insurance reimbursement rates. Your physician will help direct your care and discuss any costs associated with the healthcare recommendations at the time of treatment. Full payment is due at time of service.

Payment

All co-payments, unmet deductibles, and account balances are due at the time of the visit in the form of cash, checks, Visa or MasterCard. There will be a charge of $25.00 for returned checks. Accounts that are delinquent will be turned over to collection at the discretion of our billing office. If you would like to make payments on an existing bill, please call our office and ask to speak to our billing department. Minors must be accompanied by their parent or legal guardian and that adult is responsible for payment in full at the time of service.
 

Supplies

Some office supplies that your podiatric physician may recommend and provide may not be covered under your insurance plans. We are unable to bill your insurance for many of these items and you will be charged at the time of your visit. We are happy to provide receipts for any items that are purchased at our office.

Fees

Due to rising expenses, we have instituted a charge of up to $25.00 for missed or cancelled appointments. These charges are not covered by insurance and are the full responsibility of the patient.